The client's Transactional Banking (TxB) team initiated a digital analytics project focused on enhancing the Trade Online platform using Adobe Analytics. The project aimed to track user behaviour, uncover usability issues, and deliver actionable insights to support continuous platform improvement. The initiative included the full implementation of Adobe Analytics, custom reporting, and platform audit outputs designed to guide strategic UX and technical enhancements

COOi Studios facilitated a two-day internal hackathon for the client’s Information Technology team, designed to support the Innovation and Transformation Office in fostering creative problem-solving and generating actionable solutions. The event combined immersive workshops, trend insights, and peer learning to drive a culture of innovation.

COOi Studios designed and facilitated a 10-week innovation programme for the SATNAC Industry Solutions Challenge in partnership with Telkom. The initiative aimed to equip students with practical innovation and problem-solving skills by guiding them through a structured, milestone-based process to solve real-world industry challenges. The program combined masterclasses, mentorship, prototyping, and pitching to help participants develop market-relevant solutions grounded in human-centred design and technology.