Design
Human-centered design rooted in customer insights.
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Crowd Sourcing

COOi Studios designed a crowdsourcing platform aimed at addressing challenges in service procurement, reducing costs, and enhancing BBBEE compliance. The platform was intended to streamline the company’s supply chain processes by improving the user experience for both service providers and internal teams.

Resources
Human Centered Design
Optimising Operations
Design Thinking Framework

COOi Studios proposed a tailored design thinking framework for the client, structured around the globally recognized Double Diamond approach. The framework is intended to guide innovation efforts across four key phases - Discover, Describe, Design, and Deliver - equipping teams with clear methods, tools, and templates to generate human-centred, implementable solutions.

Resources
Human Centered Design
Innovative Product Development Using Service Design
SANBS Digital Learning Portal Upgrade

COOi Studios proposed a comprehensive upgrade to the South African National Blood Services (SANBS) eLearning platform by developing a human-centric Learning Experience Portal (LXP). The initiative responds to the need for flexible, self-directed digital learning—accelerated by the pandemic—and aims to replace the legacy "push" training model with a personalized, engaging, and modern learning system tailored to the diverse needs of SANBS users.

Healthcare
Human Centered Design
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