This project was designed to elevate customer experience, improve operational efficiency, and explore next-generation IoT capabilities. Spanning from early lab conceptualisation to real-world implementation, these initiatives demonstrate The client’s commitment to agile innovation and measurable business outcomes.

COOi Studios partnered with Old Mutual to design and facilitate an internal innovation challenge, guiding employees from ideation to prototype. The program aimed to cultivate a culture of innovation, leverage customer insight, and surface market-fit product ideas. The initiative culminated in a national conference where employees showcased solutions shaped by customer needs and emerging technologies.

The project focused on developing a centralized,automated system to capture,score, and priotitize business requests using the Microsoft Power Platform.