COOi Studios designed a crowdsourcing platform aimed at addressing challenges in service procurement, reducing costs, and enhancing BBBEE compliance. The platform was intended to streamline the company’s supply chain processes by improving the user experience for both service providers and internal teams.

COOi Studios provided comprehensive support during the Telkom Innovation Challenge, working closely with teams to shape strong problem statements, develop viable business concepts, and prepare compelling final pitches. The engagement was aimed at accelerating innovation by translating early-stage ideas into structured, implementation-ready solutions.

The project aimed to gather insights into user interactions with kiosks as a digital channel, improving the customer experience based on real data.