Modernise a digital channel's domestic payments interface. By aligning with the bank’s design system and prioritising accessibility, the project streamlined critical workflows,including payment processing, account services, and portal resilience. The engagement delivered high-fidelity wireframes, user flow diagrams, and validation reports, creating a unified and more intuitive experience for corporate clients.
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The client's interface relied on an outdated design system, which resulted in fragmented information and an inconsistent user experience that diverged from standard payment journeys within the channel.
COOi Studios delivered high-fidelity wireframes, meticulously aligned with the client's design system, for critical payment and portal interfaces. The design effort reinforced a comprehensive gap analysis report centered on accessibility standards, a detailed UAT validation report, and a high-level user flow diagram, collectively providing a holistic, end-to-end blueprint for an optimised and modern digital channel user experience.
