The Role
The People and Culture PIT is responsible for enhancing the employee experience across the full talent lifecycle in a dynamic and growing consulting firm. This role provides both operational and strategic support to ensure the attraction, development, retention, and wellbeing of high-performing team members. You will drive key People & Culture initiatives- from recruitment and onboarding to performance management, learning, and culture-building. As part of a small business, this role offers the opportunity to work hands-on across multiple people functions, using data and insight to foster an inclusive, engaging, and values-driven workplace.
Key Responsibilities
Talent Acquisition and Onboarding
- Manage end-to-end recruitment processes including advertising, screening, scheduling interviews, and supporting selection decisions to attract top-tier talent.
- Deliver engaging onboarding experiences that help new joiners integrate into the team, business practices, and company culture.
- Maintain relationships with external partners, universities, and job boards to build a steady talent pipeline.
Employee Development and Learning
- Coordinate internal learning programmes such as “Consulting 101” sessions, mentorship opportunities, and “Lunch & Learn” talks.
- Identify and manage external learning opportunities including conferences, short courses, and partnerships with tertiary institutions and training providers.
- Track and report on learning engagement and impact, using feedback to refine initiatives.
Performance Management
- Coordinate the performance review process, including setting timelines for OKRs, scheduling review meetings, and assisting with development planning.
- Help embed a culture of continuous feedback, growth, and high performance.
- Ensure timely communication and documentation of performance milestones.
Employee Relations and Engagement
- Act as a point of contact for employee concerns and grievances, supporting fair and constructive conflict resolution in line with company values.
- Conduct regular check-ins and employee feedback surveys to understand team sentiment and support ongoing engagement.
Compensation, Benefits and EVP
- Maintain accurate compensation and benefits records and liaise with service providers to ensure packages remain competitive and aligned with the Employee Value Proposition (EVP).
- Support the delivery of both financial and non-financial incentives, including recognition and rewards programmes.
Organisational Culture and Internal Events
- Organise internal events, team-building activities, and initiatives that celebrate company values and strengthen connection across the team.
- Coordinate internal communication campaigns to ensure clarity, transparency, and cultural alignment.
- Support leadership in embedding the company’s ethics, values, and competencies into everyday practices.
DEIB (Diversity, Equity, Inclusion & Belonging)
- Drive efforts to foster a diverse and inclusive workplace by supporting initiatives that celebrate and elevate all identities and voices.
- Ensure that DEIB considerations are embedded in recruitment, development, and culture practices.
Employee Wellbeing
- Coordinate initiatives that support mental, physical, and emotional wellbeing—such as wellness sessions, mental health support, and flexible working practices.
- Monitor employee wellbeing trends and feedback to recommend and implement responsive solutions.
People Analytics and Reporting
- Collect and analyse people-related data to generate insights for leadership decision-making.
- Report on key metrics such as staff turnover, engagement, learning participation, and wellbeing outcomes.
Employer Branding
- Support employer branding efforts by promoting the firm’s culture, values, and people stories through digital platforms, social media, and events.
- Encourage employee advocacy to help position the business as a preferred employer in the South African consulting landscape.
What We’re Looking For
- Bachelor’s degree in Human Resource Management, Industrial Psychology, Organisational Development, or related field.
- 0-1 years of relevant experience in a People & Culture or HR function, ideally within a professional services or consulting environment.
- Practical knowledge of South African labour laws and HR practices.
- Strong interpersonal, organisational, and written communication skills.
- Confidence in using HR systems, data tools, and digital platforms to drive efficiency and insight.
- Demonstrated ability to work independently, manage multiple workstreams, and support cross-functional teams.
Nice To Have
Personal Attributes
- Employee Experience and Engagement
- Learning and Talent Development
- Conflict Management and Employee Relations
- People Data and Insights
- Communication and Influence
- Organisational Culture Stewardship
- DEIB Advocacy
- Flexibility and Initiative
